Frequently Asked Questions

This is the single most asked question that we get in e-mails and calls. Yes, but with a little inconvenience for a novice. We have quite a good number of existing clients using similar set up. Since Apple’s transition to Intel processors in 2006, Windows applications run beautifully on the Mac. Every currently shipped Mac qualifies, but older Macs may not. Please check your system profile in "About This Mac" to ensure what you need to run Windows. Read More.

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We recommend a two button mouse preferably one with a scroll wheel. Also make sure your computer has a USB port. You can use a touchscreen PC or Mac, but we don't support it.

It is easy to generate a cut list. PRO100 is the only program that we know of that creates the cut list as you create the parts. It has a “What You See Is What You Get” cut list features. Please refer to the tutorial video link.

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If you sell ready-made, or build from scratch, you can add that line of sale into your catalog

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Yes. In order to turn ON or OFF dimensions, navigate to View menu, scroll down and click on Dimensions. Dimensions can only be displayed on the Plan, Wall N, Wall W, Wall S and Wall E. There is no dimension display on the Perspective or Axonometry views.

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You can easily use .jpg or .bmp file in Pro100. All you have to do is add the picture to a folder under Textures. Then when you are in Pro100 you just drag the picture and place it on an object, floor, ceiling, wall, etc. No importing just drag and drop.

Click on the Element button then click on the floor or wall depending on the object you want to create. If you want to shape the object, click on the object then click shape editor. You will put several elements together to create an object like a cabinet, chair, bed, etc. Refer to the help topics in pro100

You can import 3D Object file (.obj) only at the moment. We can help you convert other CAD files.

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9 out of 10, your computer needs the latest updates for Pro100. Please contact us.

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12. I bought a new computer, how do I transfer my catalog and all my projects?

There are two easy ways to do this: 1. Share via Cloud (Internet Required) and download it from your new computer. 2. Flashdrive at least 8GB, more is better. COPY not CUT your Pro100 folder located at; C\Ecru\Pro100 (assuming C drive is your root) Now you have a copy you can paste into the new computer, same location. Please contact us if you need assistance.

13. How do I share PDF?

If you are running MS Windows 10, all you have to do is open the document and click print. choose "Microsoft Print to PDF" option

Yes you can. Go to Tools>Preferences>Display. Here you can change font size and make everything smaller.
Labeling print adjustment can be done here too. Two ways you can print in Pro100. 1. Go to File>Print or 2. File>Export>Image

You will need to use the shape editor to perform this task. Please see the link

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