Short answers to what cabinetmakers ask us most. If yours is not here, call (800) 608-0159 or send us a note — a person answers.

Before you buy

Can Pro100 run on a Mac?

Yes, through Parallels, VMware or Boot Camp. Pro100 is a Windows program, so on a Mac it runs inside a Windows environment — an extra step to set up once, after which it behaves normally. A good number of our customers work this way every day.

The setup is worth understanding before you start rather than after: running Pro100 on a Mac walks through it.

What does Pro100 need to run?

A normal shop PC running Windows 10 or Windows 11. You do not need a workstation or a specialist graphics card — the machine you already use for quotes and email is almost certainly enough.

The full list is on the system requirements page. If you are not sure whether your PC will cope, call us with the specification and we will tell you straight.

Can I try it before buying, and does the trial expire?

You can, and it does not expire. There is no countdown and no card details, before or after. Install it, put it aside for a month, and come back when a job gives you a reason.

The demo is the full design side of the program with the output side switched off: you can design anything you like, but you cannot save, print, generate a cut list, price a job or add your own items to the catalog. The demo page lists exactly which is which, and you can download it there.

Is Pro100 a subscription, or do I buy it once?

You buy it once. Pro100 is not subscription software — the licence is yours, with no recurring fee and no renewal date that switches the program off.

Upgrades are optional. Choosing not to take one does not affect your support or training agreement. Current licence options and pricing are listed in full.

Designing

Does Pro100 generate a cut list?

Yes, and it builds as you design rather than afterwards. Every part you place is already on the list, so what you see on screen and what the list says cannot drift apart.

There is a walkthrough on the cut list feature page, and a longer one in how the cut list works.

Can I get elevations with dimensions on them?

Yes. Turn them on under View → Dimensions.

Dimensions display on the Plan view and on the four wall views — Wall N, Wall W, Wall S and Wall E. They do not display on the Perspective or Axonometry views, which are there for showing the customer rather than for building from.

See dimension layers and shop drawings for the detail, or the shop drawing feature page for what comes out at the end.

Can I build my own catalog?

Yes. Whether you sell ready-made lines or build everything from scratch, you can put your own cabinets, parts and materials into a catalog and design from it.

Making your own catalog shows the process start to finish, and the catalog feature page covers what is possible. There are also optional catalogs if you would rather start from something ready-made.

Can I use my own photos for tile, fabric, doors and appliances?

Yes, and there is no import step. Drop a .jpg or .bmp into a folder under Textures, then drag the picture straight onto an object, floor, ceiling or wall inside Pro100.

A photograph from a manufacturer's website, or one you took yourself on a phone, both work. This is how most people get a specific door or worktop in front of a customer quickly — see photorealism.

Can I create my own objects?

Yes. Click Element, then click the floor or the wall depending on what you are making. To change its form, select it and open the shape editor. Several elements combined become an object — a cabinet, a chair, a bed, whatever the job needs.

The shape editor page covers what it can do, and editing shapes goes through it step by step.

Can I import 3D files from other programs?

Yes. Pro100 imports .obj and .3ds files, which is what most CAD programs and most manufacturer download libraries offer.

Importing OBJ and 3DS files shows it being done, and the 3D import feature page lists what is supported.

How do I cut a sink opening into a countertop?

With the shape editor. Select the countertop, open the editor, and cut the opening into the shape itself rather than placing a separate object on top — that way the opening travels with the part into your drawings and your cut list.

Editing shapes walks through it.

I cannot place cabinets against a 45-degree wall. What am I missing?

Angled walls need the cabinets set against them in a particular order, which is why inserting the wall first and then trying to drop a cabinet beside it tends not to catch.

Working with angled walls is a short video that shows the sequence, and angled cabinets covers the cabinets themselves. If it still will not behave, call (800) 608-0159 and we will look at it with you.

Can I switch between inches and millimeters?

Yes, at any point — including part way through a design. You are not committed by what you chose when you installed it.

See inches or millimeters, or the short video on changing measurement units.

Does Pro100 price and cost a job?

Yes. Pricing is driven by the design itself — materials, parts, door styles and construction method — so when you change the cabinets, the figure changes with them rather than being retyped into a separate spreadsheet.

How job costing works covers the mechanics. There is also a panel optimizer available for getting more out of each sheet: see panel optimizer.

Printing and sharing

How do I produce a PDF?

Open the drawing, choose Print, and pick Microsoft Print to PDF as the printer. It is built into Windows 10 and 11, so there is nothing to install.

Sharing your drawings as PDF shows it.

The labels on my printouts are too big. Can I change them?

Yes. Go to Tools → Preferences → Display. Font size is set there, along with whether dimensions show, and the label settings that carry through to the printout.

There are two ways out of the program: File → Print for drawings and reports, or File → Export → Image when you want a picture to send or drop into a quote. High resolution images covers the second.

Installing and moving it

I installed Pro100 and it will not open. What now?

Nine times out of ten the computer is missing a Windows update that Pro100 depends on. Run Windows Update, restart, and try again.

If it still will not start, get in touch or call (800) 608-0159 — this is usually a five-minute fix once we can see the error.

I have a new computer. How do I move my catalog and projects?

Two ways, and both come down to copying one folder:

  1. Through the cloud. Upload the folder from the old machine and download it on the new one. Needs an internet connection on both.
  2. On a USB drive. 8 GB or larger. Copy — do not cut — your Pro100 folder, which lives at C:\Ecru\Pro100 if C is your system drive. Paste it into the same location on the new computer.

Copying rather than cutting matters: it leaves the old machine working until you have confirmed the new one is fine. Ask us if you would rather we talked you through it.

Where do I learn to use it?

Start with the beginner's guide, then work through the tutorial videos — the full list runs from a first empty room to a finished shop drawing.

Most people find the quickest way in is to rebuild a job they have already quoted, so they can compare what Pro100 produces against their own take-off. What support covers sets out what else is included.

Still stuck? Call (800) 608-0159, Monday to Friday, 10:00 a.m. to 5:00 p.m. CST, or send us the details and we will come back to you.