Contact Us
Call us
For all inquiries, and for your nearest agent.
Office hours
Monday to Friday
10:00 a.m. to 5:00 p.m. Central Time
Saturday and Sunday closed
Technical support hours
Monday to Friday
9:30 a.m. to 5:00 p.m. Central Time
Additional hours by appointment
We aim to answer every query within 24 hours. More technical questions sometimes take longer, and we would rather give you a correct answer than a fast one.
Scan with your phone camera to open a text message
Scan to save our phone number and address to your contacts
Evergreen Park, IL 60805
United States
Dongle key replacement
When returning a damaged Pro100 USB dongle, pack it in a padded envelope or a small shipping box so it cannot be crushed or lost in transit.
There is no replacement if the electronic component of the key is missing. Neither the US Postal Service nor Pro100 can be held responsible for a dongle that arrives damaged in packaging that does not meet this guidance.
Please send us the tracking number once it is on its way.
